top of page

RESUME

Experience
 

Indeed, Raleigh, NC (Remote)

Technology Strategist, Global Enablement - Digital Learning, February 2021-present

  • Advise and formulate strategy for business partners in Global Learning & Enablement (GL&E) on digital learning tool and platform selection and best practices.

  • Collaborate with business partners in creating and revising workflows, processes, and Standard Operating Procedures (SOPs) to increase efficiency, accountability, and clarity.

  • Mentor Technologists on the team to support and improve their technical skill development and collaboration with our business partners.

  • Evaluate prospective digital learning tools and platforms and determine whether they are good candidates for integration into GL&E’s digital learning ecosystem.

  • Partner closely with existing technology vendors and the Learning Experience team to ensure that GL&E is receiving full functionality and agreed-upon benefits.

Indeed, New York, NY

Sr. Technologist, Global Enablement - Digital Learning, August 2019-February 2021

  • Created and delivered learning experiences to elevate eLearning and instructional design expertise throughout GL&E.

  • Designed and developed eLearning videos, courses, simulations, and assessments using Camtasia, Elucidat, VidGrid, and the Learning Management System (LMS) for GL&E and all of Sales and Client Success.

  • Leveraged the capabilities of our Learning Experience Platform (LXP) Degreed, and our LMS Indeed Learn through technical administration and collaboration with the vendors.

  • Consulted with teams throughout GL&E to align on best practices and approaches for designing digital learning experiences.

 

S&P Global, New York, NY

Senior Specialist, Talent Development, November 2017-August 2019
Specialist, Online Learning and Development, January 2017-November 2017

  • Design and develop e-Learning courseware using Articulate Storyline and Adobe Creative Suite.

  • Design and deliver virtual training with WebEx for 45+ Learning Management System (LMS) administrators.

  • Manage the system administration of the LMS for a population of 17,000+ users.

  • Oversee the implementation and maintenance of all API and file feed integrations with the LMS.

  • Liaise with the LMS vendor on all system issues, customizations, and software releases.

American Management Association, New York, NY

Learning Technologies Specialist, February 2014 – January 2017

  • Designed and developed e-Learning courses using Articulate Storyline, Adobe Creative Suite, and JavaScript.

  • Deployed and updated SCORM-compliant courses on Moodle Learning Management System.

  • Performed LMS administration tasks to support the effective delivery of synchronous and asynchronous training programs. 

  • Designed LMS course activities aligned with adult learning principles to leverage the full capabilities of Moodle installation.

 

Viacom, Inc. - TV Everywhere Team, New York, NY

Product Intern, September 2013 – December 2013

 

  • Designed user interfaces and performed quality assurance testing for mobile TV applications.

  • Created application wireframes with Adobe Photoshop to provide the framework of new products.

  • Published television shows to the web for MTV, VH1, BET, Nickelodeon, Spike, and Comedy Central.

 

Columbia University, Teachers College, New York, NY 

Graduate Assistant - iDesign Computer Lab, January 2013 – December 2013

 

  • Designed and facilitated instructional design and technology workshop sessions for Columbia graduate students.

  • Provided individualized instruction to students on computer software programs.

  • Provided technical support to students for computer hardware and video production equipment.

 

American Management Association, New York, NY

Intern, August 2013 – October 2013

 

  • Designed LinkedIn, Facebook, and Twitter pages and edited graphics and photographs to attract sponsors for business training program.

  • Generated engaging social media content to increase interest in the organization.

  • Edited and produced content for Operation Enterprise’s intranet page.

Education
 

Skills

eLearning Authoring Tools:  

Articulate Storyline, Adobe Captivate, Camtasia, Elucidat

LMS & LXP:
Totara, Moodle, SumTotal, iLearning Plus, Blackboard, Degreed

 

Adobe:
Photoshop, Illustrator, Premiere Pro, After Effects, Audition

 

Programming Languages and Frameworks:
HTML, CSS, Bootstrap, JavaScript, jQuery, SQL, Python, PHP, Node.js, Express, Git

 

Video and Audio Editing: Premiere Pro, Final Cut Pro, iMovie, Audition, Audacity, Vyond

 

Project Management:
Asana, Trello, Smartsheet, Jira, Microsoft Project, Agile Methodology

 

Other:
Qualtrics, SCORM, UI/UX Design, Mobile App Development, Instructional Design, ADDIE, Evaluation, Basic Spanish, Voice-over Recording​

Professional Organizations

The Learning Guild

Member, 2013-present

Columbia University, Teachers College, New York, NY

Master of Arts in Instructional Technology and Media

 

George Mason University, Fairfax, VA

Bachelor of Arts in Theater

Professional Development

Complete 2024 Web Development Bootcamp, Angela Yu on Udemy (in progress)

 

xAPI Basics, Learn xAPI

 

Captivate Bootcamp, Lumenbrite

Teaching with Moodle MOOC, Moodle

PHP & MySQL: Dynamic Websites & Databasing, Noble Desktop

 

Articulate Storyline Certificate, Association for Talent Development

 

User Experience Fundamentals, Noble Desktop

2010 - present

2010 - present

bottom of page